Retail News - Leaders in Business

LLMs display different cultural tendencies when responding to queries in English and Chinese, study finds

Large language models (LLMs), such as the model underpinning the functioning of OpenAI's conversational platform ChatGPT, are now widely used... Read more

Chatbots are on the rise, but customers still trust human agents more

Customers contact companies regularly to purchase products and services, inquire about orders, make payments and request returns. Until recently, the... Read more

One Tech Tip: Get the most out of ChatGPT and other AI chatbots with better prompts

If you're using ChatGPT but getting mediocre results, don't blame the chatbot. Instead, try sharpening up your prompts.... Read more

Key biases in AI models used for detecting depression on social media

Artificial intelligence models used to detect depression on social media are often biased and methodologically flawed, according to a study... Read more

Regional dialect scam warning as research uncovers AI capabilities

Researchers at Abertay University have raised concerns that advances in AI voice technology could be exploited by scammers to target... Read more

Longer suspensions on platforms like Roblox could help curb bad behavior, new research finds

Social platforms are constantly trying to strike a balance when it comes to managing bad behavior. How do you crack... Read more

AI-powered assistive technologies are changing how we experience and imagine public space

New applications and the integration of artificial intelligence (AI) with wearable devices are changing the way users interact with their... Read more

Hear here: How loudness and acoustic cues help us judge where a speaker is facing

As technology increasingly integrates complex soundscapes into virtual spaces, understanding how humans perceive directional audio becomes vital. This need is... Read more

AI-driven lifecycle management for end-of-life household appliances

Household appliances need to be refurbished and/or recycled at the end of their useful lives. The KIKERP project (see below)... Read more

Interactive games can boost online fraud awareness

A new pilot study has found that game-based learning (GBL) can be a highly effective method for teaching adults how... Read more

Cities are unprepared for social and economic impact of robots, according to study

From delivering food in restaurants to cleaning airports, robots are becoming increasingly common in society—but are our policies ready to... Read more

Widespread non-compliance found in loot box advertising disclosure rules in the UK and South Korea

A new study has found overwhelming (90%+) non-compliance with mandatory advertising disclosure requirements for gambling-like loot boxes in video games,... Read more

Why human empathy still matters in the age of AI

A new international study finds that people place greater emotional value on empathy they believe comes from humans—even when the... Read more

AI vision language models provide video descriptions for blind users

For people who are blind or have low vision, the audio descriptions of action in movies and TV shows are... Read more

Roblox's Grow a Garden explodes online video game numbers

A gardening game created by a teenager on online platform Roblox has attracted a record 21 million simultaneous players, a... Read more